Terms & Conditions

Price Includes

  • FLIGHT- Economy class Round-trip from US to Israel.
  • LODGING – Double-occupancy rooms with private bathroom facilities. A limited number of single-occupancy rooms are available at additional fee.
  • MEALS – Two meals per day consists of breakfast and dinner.
  • TOURING – per itinerary, (subject to adjustment) with licensed Tour Guide in private air-conditioned tour bus with driver.
  • Airport Taxes, Fuel surcharges and security fees.

Price Does Not Include
Lunches, beverages (other than coffee and tea), personal expenses (snacks, phone, laundry, internet), travel/trip insurance, or Tips.

Booking Conditions

A non-refundable deposit of $250.00 per person is required at time of booking. No reservation will be processed without a deposit and the completed registration form. Final payment is due 90 days prior to your departure date. Registrations received late (within 60 days of departure date) will require Payment in Full. No deposits will be accepted at this time.

We accept cash, checks, money orders, and major credit cards.

There will be an extra 3% charge for credit card payments on the balance.

Refunds/Cancellations

  • YOUR CANCELLATION NOTICE SHOULD BE IN WRITING AND SUBMITTED TO OUR OFFICE AT support@iHolyLandTours.com
  • NO REFUNDS – UNLESS YOU PURCHASED A TRIP CANCELLATION PLAN.
  • iHOLYLAND TOURS IS NOT RESPONSIBLE FOR REFUNDING MONEY FOR ANY REASON
  • If iHolyLand Tours cancels the scheduled tour for any reason other than safety, security, natural disaster, acts of terrorism, acts of God, or any other circumstances beyond iHolyLand Tours’ control, iHolyLand Tours will refund the entire amount paid minus any non-refundable deposits paid to third-party vendors. iHolyLand Tours bears no further responsibility beyond the refund

Payments should be made on the payment schedule for this tour. Failure to make payments on the payment schedule, may result in your loss of place on the tour with cancellation fees.

If you want to pay by check, please call the iHolyLand Tours office at 407-967-7474 for instructions. (Check payments are welcome, but do not send check payment without talking to our office for instructions regarding this process.)

Deviations and Changes
Requests for deviation from the itinerary are subject to additional fee, plus any applicable airfare or ground transportation surcharges. Itinerary changes cannot be accepted 3 months before departure date.

Air Transportation

All group airline tickets are round-trip, economy class tickets and are non-refundable from the time of ticketing. Participants on a group flight cannot use frequent file miles to purchase their tickets, although they can add their frequent flyer number to their paid ticket when they arrive at the airport. Any cancellations, alterations, or failure to use confirmed space will be subject to the penalties and fees given by the airline. Please note that airfares, airline carriers, and schedules are always subject to change without notice. While iHolyLand Tours attempts to accurately anticipate required airline taxes, fees, and fuel surcharges, any excess fees levied by the airlines beyond the original total price at time of booking will be the responsibility of the individual participant. iHolyLand Tours retains the right to pass these excess charges on to the individual even if the actual cost is higher than the expected cost advertised. iHolyLand Tours is not responsible for any transportation expenses that are incurred due to missed flight, change of itinerary, illness, etc. Deviations from the group flight are not possible, and seating preferences can be requested directly to the airlines upon check-in. iHolyLand Tours cannot guarantee any seating arrangements or requests.

Passport
You are responsible for the accuracy of your Passport information.
Be sure to enter your Passport name EXACTLY (first, middle, last) as it appears on your Passport. Your tickets will be purchased using the Passport Name you supply. If your name is not exactly the same on your ticket and your Passport, your ticket for this tour will be invalid and may have a substantial cost to re-ticket in the correct name.

You must have a valid passport with an expiration date no less than 6 months PRIOR to RETURNING to the U.S. If you need a new or renewed passport, it takes several weeks to secure one, so don’t delay applying/updating. Non-U.S. Passport holders, please contact iHolyLand Tours office for further instructions.

Inoculations & Visas
No inoculations or visas (for U.S. Citizens) are required for Israel or Jordan

Physical Requirements & Responsibility

This tour is not a looking-out-the-bus-window-experience. Our tours are a feet-on-the-ground adventure that requires travelers to be in generally good health and are responsible to have independent mobility and strength. There is a significant amount of walking over uneven archaeological terrain and nature pathways as well as up hills and ancient stairs. To participate in this tour successfully, you should be able to climb two flights of stairs without assistance and walk at a modest pace for a mile, as well as be able to stand in possibly hot weather.

Every effort will be made to accommodate the health needs of each participant. Please be advised that most foreign countries do not conform to the same standards as found in the USA Disabilities Act. iHolyLand Tours cannot provide individual assistance to travelers for walking, eating, or getting on and off modes of transportation. Participants who need this type of assistance are welcome to provide their own travel companion at their own expense. Or you can contact us for these arrangements if available. Please be advised that iHolyLand Tours cannot guarantee access to all pilgrimage activities, tours, or sites, especially if a participant’s mobility is severely restricted. iHolyLand Tours accepts no responsibility for a participant’s inability to fully participate in any or all portions of the tour, nor can iHolyLand Tours provide any refund for non-participation in any part of the Tour.

Luggage
One piece of checked luggage, maximum 50 pounds.  Plus, one small personal bag (small enough to comfortably fit on your lap on the tour bus, e.g. a back-pack). Luggage is limited due to the tour bus luggage bay capacity.

Photography

Please be advised that iHolyLand Tours reserves the right to take photographs and video during the tour activities and to use captured media for promotional use. Any individual that prefers their image not be used for promotional purposes is kindly asked to notify us via letter or email before departure.

Trip/Travel Insurance 
iHolyLand Tours STRONGLY recommends Trip Insurance. iHolyLand Tours urges you to procure Travel/Trip Insurance immediately after registering for a tour. This type of insurance will cover the cost of your trip should you need to cancel because of an emergency prior to departure or return mid-trip to the States because of an emergency, illness or injury.

Liability
iHolyLand Tours acts only as agent for the various companies whose accommodations and conveyances are utilized for the tour.  It assumes no responsibility or liability in connection with the services of any train, carriage, automobile, airplane, camel or other conveyance which will be used either wholly or in part.  Neither will iHolyLand Tours be responsible for any error, omission, act or any injury, loss, accident or any delay which may be occasioned by reason of defect in any vehicle through neglect or default of any company or person engaged in the conveying of passengers or their luggage.  The tour directors accept no responsibility for losses or additional expenses due to delays or changes in motor coach, train, airplane services, or that of any other conveyance, sickness, accident, weather, strikes, war, violence, quarantine, or other causes, and all such losses or expenses must be borne by the individual.

Flight times are subject to change by the airline without advance notice.  iHolyLand Tours is not responsible for airline flight cancellations, schedule changes and delays, and cannot reimburse passengers for expenses resulting from such delays or cancellations, concerning group flights arranged by iHolyLand Tours or connecting flights made by individuals.  iHolyLand Tours strongly recommends the purchase of travel insurance to cover any losses that may be incurred.  In the highly unlikely event the airline(s) changes flight schedules, iHolyLand Tours reserves the right to lengthen or shorten the itinerary as necessary. A corresponding cost increase may occur if additional nights/meals are necessary.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@iHolyLandTours.com or call +1 407-967-7474